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Frage

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Antwort

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Lösung

Unable to login to Vodafone homespot
Nj100
Daten-Fan
Daten-Fan

Dear community,

I am a Vodafone customer having both kabel vertrag and callYa Prepaid. I recently enabled the Vodafone homespot from MeinVodafone app.

 

The problem is that I am unable to login and join homespot.

Steps:

1. I join homespot.

2. I get the screen for login and I select "login for subscribers to the Vodafone Homespot service".

3. I put the same username and password as I do for the MeinVodafone app and select "hotspot login" or "customer portal login" (tried both). I also tried with another password which the app asked me to create once when I was enabling homespot.

4. I always get the error: "Too many failed attempts. Access has been temporarily disabled for security reasons. Please try again in approx 60 minutes".

 

Can someone please help?

1 Antwort 1
J0hann
Moderator:in
Moderator:in

HI @Nj100,

 

please contact our customer service via these contact channels.

My friends will help.

 

BR J0hann 

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