Vodafone Kabel not working since 2-3 days.

[GauthamR]

Hello,

Hope you are all well.

I have no internet connection for the past 2-3 days, and its making the situation really difficult as I have to work from home. Can someone please help me with this?

Connection: Vodafone Kabel Red 1000

I'll be happy to provide more information. 

Best regards,

Gautham

[Wallace · Accepted solution]

Hi,

I have initiated the exchange. A return bill is enclosed with the new router and please use it to return the old router to us immediately.

Regards

Wallace

[GauthamR]

Hello Wallace,

Thank you for the update. Would I be getting a tracking link for the shipment of the new router? When can I expect the delivery? 

Best,

GauthamR

[Wallace]

Hi Gautham,

you should receive the tracking number via SMS soon.

Regards

Wallace

[GauthamR]

Hello Wallace,

I received the new router, and I've also returned the old router. Thank you very much for the replacement. WiFi is stable as of now, much better 🙂 

Thank you again for the support, I suppose we can close this ticket / thread.

Best,

GauthamR