Hello everyone,
I am now turning to the forum because I have already submitted an online contact form/complaint, but the problem persists and remains unresolved. Despite performing a factory reset, the Vodafone Station continues to lose its Wi-Fi connection. These dropouts specifically affect the 5 GHz network (Wi-Fi 2.0 / 5G) .
An analysis of the event logs reveals a clear error pattern that points to a hardware or driver defect of the router:
Frequent disconnects: REASON-CODE=5 (DISASSOC_AP_BUSY) – The router is overloaded and is actively rejecting new connections .
Failed handshakes: REASON-CODE=14 (AP-STA-POSSIBLE-PSK-MISMATCH) – Due to reconnect loops, the key exchange fails and is incorrectly interpreted by the router as an incorrect password .
Frozen Wi-Fi: Devices show a data rate of LastTxPhyRate=0Mbps / LastRxPhyRate=0Mbps immediately before the connection drops , despite a good signal (-51 dBm to -55 dBm).
Since previous attempts to contact support and a factory reset have not provided a solution, I request that a moderator investigate and arrange for an immediate device replacement (replacement of the Vodafone Station) .
My customer number is: *
(My contact details are stored in my forum profile).
Thank you in advance!
- Excerpt from the log:
- 08/07/2026 18:03:09 [info][WiFi][ WG-MAC=*; STA-MAC=*; IF=wlan2.0; SSID=Vodafone-9D18; ConnectionState=connected; WirelessMode=802.11ac; LastTxPhyRate=0Mbps; LastRxPhyRate=0Mbps; EncryptMode=CCMP; RSSI=-51dBm; Channel=5210MHz; Radio=5G; Bandwidth=80M; TxFailPkts=0; RetransPkts=1][cite: 1]
08/07/2026 17:57:12 [info][WiFi][ REASON-CODE-DESCR=AP-STA-POSSIBLE-PSK-MISMATCH; REASON CODE=14; WG-MAC=*; STA-MAC=*; IF=wlan2.0; SSID=Vodafone-9D18; ConnectionState=disconnected; Channel=5210MHz; Radio=5G][cite: 1]
08/07/2026 17:57:12 [info][WiFi][ REASON-CODE-DESCR=DISASSOC_AP_BUSY; REASON CODE=5; WG-MAC=*; STA-MAC=*; IF=wlan2.0; SSID=Vodafone-9D18; ConnectionState=disconnected; Channel=5210MHz; Radio=5G][cite: 1]
*Edit: Personal data deleted. BR J0hann
