1

Frage

2

Antwort

3

Lösung

Täglich mehrfach Internetausfall (Kabel) seit Monaten
modihb
Smart-Analyzer
Smart-Analyzer

Hallo.

Wir haben jetzt schon seit längerer Zeit Problem mit unserer Internetverbindung. Es kommt mehrfach am Tag vor das der Komplette Anschluss abstürzt. Es gab ein paar Wochen wo es ohne Probleme lief, jetzt aber wieder seit einiger Zeit häufen sich die Ausfälle, teilweise mehrfach hintereinander. Anbei habe ich einmal die Störungen aus der Oberfläche, die ich nur aufzeichnen konnte wenn ich am PC bin, mit angehängt,

  • In welchem Bundesland wohnst Du? Sende bitte auch die Postleitzahl
  • Niedersachsen 28844
  • Welchen Vertrag hast Du? (z.B. Internet + Telefon 100)
  • Vodafone Cable Max 1000
  • Welches Modem/ Router nutzt Du? (z.B. Hitron)
  • Hitron
  • Nutzt Du ein Leih-Gerät von uns oder hast Du ein eigenes Gerät?
  • Leihgerät
  • Wie ist Dein Endgerät mit dem Modem verbunden? (LAN; WLAN; zusätzlicher Router; PowerLAN)
  • Alles per LAN
  • Welchen Browser verwendest Du normalerweise? (z.B. Firefox)
  • Chrome und Firefox
  • Welches Betriebssystem hast Du auf Deinem Rechner? (z.B. Windows)
  • Windows 10
  • Beginn und Zeitraum der Störung (z.B: seit Anfang April; nur am Abend)
  • Immer wieder seit ca. 6 Monaten sporadisch
  • Welche Maßnahmen wurden durch die Störungshotline (erreichbar unter 0800-5266625) durchgeführt?
  • Vor einiger Zeit wurde das Modem getauscht, kein Erfolg. Dann wurde auch schon einmal ein Störfilter eingebaut am Anschluss, der das ganze dann aber auch verschlimmbessert hat, diesen sollte ich dann wieder entfernen.

010621_1747.jpg240521_1839.jpg240521_1920.jpg260521_1759.jpg260521_1905.jpg280521_1835.jpg300521_1914.jpg310521_1848.jpg

 

Das ist jetzt nur ein Teilauschnitt der Störungen, sind viele mehr aber diese bekomme ich ja auch nicht immer mit.

Anbei habe ich das eventlog des Modems mit dran gehangen. Jedes mal wenn er diese Meldung dort anzeigt, hat er das Gerät neu gestartet. WLAN ist deaktiviert da ich eine externe Lösung nutze.

 

Liebe Grüße

 

eventlog.txt=

 

05/30/2021 00:57:41 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 00:57:41 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 00:58:17 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 00:58:17 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 17:39:48 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 17:39:48 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:15:58 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:15:58 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:16:16 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:16:16 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:16:31 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/30/2021 19:16:31 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 16:26:26 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 16:26:26 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 18:41:57 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 18:41:57 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 18:50:32 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/31/2021 18:50:32 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
06/01/2021 17:49:48 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
06/01/2021 17:49:48 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:21:04 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:21:04 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:30:56 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:30:56 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:59:23 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 20:59:23 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 21:08:40 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 21:08:40 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 21:36:50 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/27/2021 21:36:50 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 14:31:29 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 14:31:29 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:11:53 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:11:53 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:27:12 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:27:12 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:27:45 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 16:27:45 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:15:47 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:15:47 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:38:16 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:38:16 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:48:11 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 18:48:12 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 19:08:01 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 19:08:01 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:20:25 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:20:25 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:43:09 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:43:09 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:47:51 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 20:47:51 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 21:05:49 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 21:05:50 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 22:32:32 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 22:32:32 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 23:01:39 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/28/2021 23:01:39 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 13:01:02 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 13:01:02 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 13:01:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 13:01:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 16:42:45 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 16:42:45 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 17:26:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 17:26:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 17:42:06 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 17:42:06 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 19:19:33 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 19:19:33 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 19:45:54 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 19:45:54 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 20:18:04 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 20:18:04 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
08/28/2018 12:58:19 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
08/28/2018 12:58:19 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:14:28 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:14:28 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:15:03 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:15:03 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:27:56 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:27:56 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:32:58 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 21:32:58 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 22:39:17 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
05/29/2021 22:39:17 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
08/28/2018 16:41:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]
08/28/2018 16:41:36 [info][WiFi][ Configuration Changed : Set Device.WiFi.AccessPoint.2.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully.]

 

 

 

13 Antworten 13
Tobias
Ex-Moderator:in
Ex-Moderator:in

Hallo @modihb,

 

der Auftrag ist raus, die Kollegen melden sich bei Dir um alles weitere zu klären 😉

 

LG

 

Tobias

Bewertet hilfreiche Beiträge mit Likes!

Gleicher EreignisLog bei mir (26209 - Hitron)
Ping-Spikes immer wieder. Ursprünglich hieß es, dass es eine Rückwegsstörung in unserem Ballungsraum gab,

mittlerweile wird dies nicht mehr angezeigt, Fehler bleibt aber bestehen.

Neustart des Modems verschafft Abhilfe für ein paar Stunden, dann beginnt es irgendwann wieder.

Hab seit Wochen das gleiche Problem! Ständige (Alle paar Minuten) Ausfälle aller Wlan-Geräte, obwohl Wlan in der Vodaphone Box deaktiviert ist. Wlan wird über einen seperaten Router (eero) bereitgestellt.

Im Ereignisprotokoll der Vodaphone Box häufen sich folgende Meldungen:

"Configuration Changed : Set Device.WiFi.AccessPoint.1.X_CISCO_COM_KickAssocDevices to true from CLIENTTOOL,old value is : false,result: Set successfully."

 

Was kann ich tun? 

mache einen eigenen Thread auf....

Der glubb is a Depp