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Lösung

Ping spikes and Packet lost
Catur
Forum-Checker
Forum-Checker

Sorry for writing in English. 

 

I have a GigaZuhause 250 Kabel connection, in Kleve, NRW.


I have since weeks struggle with high ping spikes and packet lost, especially around 1900-2300.

This had made any sort of online gaming impossible. Attached is a picture of a ping test done at 2051 yesterday(19/10/23).

My device has a LAN connection to the Vodafone provided router. I do not believe the spikes are caused by any issues on my side.

 

Please help resolve the issue with haste.Screenshot 2023-10-19 205122.png

1 Antwort 1
MariaK
Moderator:in
Moderator:in

Our customer support team can take a look at your connection.

To do this, we need personal information from you.

 

Please contact us via one of the following channels:

 

WhatsApp chat on 0172 1217212.

Facebook service page at vod.af/FB-Service

Twitter service page at vod.af/vfservice

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