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Internet not working - Customer service ONLY in German
Reb11
Daten-Fan
Daten-Fan

I can connect to the cable network but then there is no internet or it is so slow that it does not work. I tried the speedtest and this is way too low (my contract is for 1000 Mb). I tried to check everything: the cable, the fritzbox, my computer... It doesn't work since my contract started a few days ago. I want to contact the customer service but they do not speak English. Is there any other way to talk with someone? 

3 Antworten 3
andreasabaad
SuperUser
SuperUser

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!

I recommend the service via WhatsApp  https://vod.af/WhatsApp-Hilfe

DMs on X are not longer supported.

 

BR j0hann 

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