1

Frage

2

Antwort

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Lösung

Internet connection works with interruption but now not work at all - EN support
Bogdan_S
Daten-Fan
Daten-Fan

Hello,

 

We have a 1000 Mbit connection from Vodafone in Berlin and all day long on 15.11 the connection dropped for a few minutes to 1 hour. At this moment the Internet connection not work at all for more than 2 hours.

 

I tried to reach support by calling the hotline but there is not EN support.

Please help us to solve the issue.

 

Thank you!

1 Antwort 1
Wallace
Ex-Moderator:in
Ex-Moderator:in

Hi Bogdan,

 

welcome to our community.

 

I'll be happy to take a look. Send me your customer data (name, address, customer number, birthday, current phone number) in a private message and then let me know here that you have submitted the data.

 

Regards

Wallace

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