Moved to new house, Vodafone station internet light blinks red, no internet message.

[tda]

Hi

I have moved within Hamburg and Vodafone has shifted the internet to my new address. I also got message that you have connection at your new address. But when I try to connect I get a message "no internet connect", this is for all device. Also the internet light flashes in Red.

Hope you will be able to resolve this soon as I need it for my office works.

Thank you for your support.

regards,

Desikan

[Kurtler]

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt

[RoDiek]

Did you reset the router after moving? also as Kurt said - ping the support via WA