Docsis offline - Kein internet

[RowanS]

Hallo,

I am a new customer and received my Vodafone station on Saturday and registered it then. Since then the internet light has been blinking red. The docsis is offline, no frequency and modulation unsupported. 

I have tried multiple resets over the past few days, hoping it was just a matter of time until it was activated. But no luck so far. Would anybody be able to help me out with this? 

Kind regards,

Rowan

[D4vidP]

Hi RowanS

Individual support does not happen here as this is a customer helps customer forum. 
Contact us via one of the other channels. (e.g. via Facebook / Twitter via direct message) and the colleagues there will be glad to help you. 🙂

Many greetings
David