Hello Team,
I have been having a disruption in the internet services since last 5 days now, it started on Friday, I have raised a ticket with
Vodafone support and they pointed out as Rückwegstörung in the arear, which is really unfortunate that the company like Vodafone just cant find the fault for 5 days and create so much unpleasant experience to the customers, worst is that when I discussed it with support they don't even speak English and have just no solution, obviously I have gone through your forums and all the aspect and have understood that Vodafone is just uncapable to fix such problems which is just worst thing for a global company that I always thought was class apart thanks for proving me wrong. Having said the ticket number is 003-0558371/24 . I am coming here with a hope I get some help or else I seriously think of moving to some other provider, as its a business loss for me as I work from home majorly and cannot afford this. Having said I am paying 53 Euros plus 10 euros for a week of hotspot connection, which I had to purchase as there was a delay in sending me the sim based wifi dongle (Which in itself is useless too as its not even giving me 15 mb speed, which is good for nothing). So does anyone have a solution for this or Vodafone really cares to fix the issues for its customer is what I would like to understand.
