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1

Frage

2

Antwort

3

Lösung

Either slow or no internet in the evenings for weeks
hbomb_here
Smart-Analyzer
Smart-Analyzer

Since late July I have been experiencing a lot of problems with the internet, which is odd because it has always been impeccable. 

Right now I can't connect to the wifi at all, the router does not appear as one of the options on the list on any of my devices despite all the lights being on.  I have restarted and checked the wires.  

Other times this week the internet has been so slow that even at 240 pixels I can't watch a youtube video.  As far as I know my contract doesn't say anything about throttling the connection in the evenings, but right now I am basically paying to have no internet.  Could you please advise and rectify the problem? 

1 Antwort 1
J0hann
Moderator:in
Moderator:in

Hello 

 

please contact our customer service via these contact channels.

My friends will help.

 

BR Johann 

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