Frage
Antwort
Lösung
am 04.11.2023 00:11
Hi. I have ordered EasyBox 805. Today was a technician from Telecom who connected the landline. After that in 10 minutes I received an SMS with MIC. So I used this information to activate my modem. So after updating firmware and a reboot it is now in the step 63 ( I just pick a number from URL, maybe it is not that important). Device says keep waiting and don't shutdown the modem and it continues for couple of hours. I cannot use the regular support methods like phone call because I don't speak German and I'm not even able to understand which keys I should press to speak to human not to bot.
So if there is anything I can do to overcome this - please let me know. Thanks a lot and best regards!
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am 13.11.2023 11:58
Hello. I did. I have reset the device and then it immediately activates.
Thanks
Issue can be closed
am 07.11.2023 11:06
Hey @shad2553,
Nice that you got in touch with us. 🙂
How are things currently looking for you? Have you been able to clarify your concerns in the meantime?
Best regards
R4mona
am 13.11.2023 11:58
Hello. I did. I have reset the device and then it immediately activates.
Thanks
Issue can be closed
am 13.11.2023 12:02
Hi @shad2553,
thanks a lot for your update. 🙂
I'm really pleased that your request has been resolved. ❤️ Then I'll mark a post as a solution and close the thread.
If you have any further questions, you know where to turn. 🙂
Kind regards
R4mona