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CallYa Sim not activated
DimitrisM
Daten-Fan
Daten-Fan

Hello,

 

First off, I want to apologise for using the English language (I'm still trying to learn German ).

 

Earlier today I bought a CallYa sim from the Vodafone Store in Rathaus Essen. Even though they told me that the Sim is already Active, that wasn't the case. I can't make or receive calls, I cant send or receive text messages and I can't access the Internet. I never received a Customer / Subscriber Password so I can't even create a proper account. 

 

I can't even call Support from this number. Am I missing something? 

 

Thank you in advance

1 Antwort 1
Mav1976
SuperUser
SuperUser

Hi @DimitrisM,

 

No problem to write in English here. 👍

 

When you bought a SIM card via Vodafone store id could be took a while till the SIM card is active. 

Does your SIM card works meanwhile? 

What tariff has your CallYa card? Did you top up your card?