mobile net on Friz!Boz ruter with public IPv4 - port forwarding does not function

[dasiyes]

Hallo zusamen,

Unfortunately, my Deutsch is very basic. 

I use a mobile contract (SIM card - 5G) into a Fritz!Box 5G router for my home office. 

The problem is that the port forwarding on the router does not work. I have set Dyn DNS, and my router is getting public IPv4 (after support provided by the technical team).

Now I need another handful of help from the technical team to make the port forwarding work.

Thank you very much in advance.

[J0hann]

Hello @dasiyes,

please contact our customer service via these contact channels.

My friends will help.

BR J0hann 

[dasiyes]

@J0hann thaks for the advice. I did so.

The problem is still active. It is really everything else set properly - only the last step is to be done - open some ports that I need.

[J0hann]

Hello @dasiyes,

I'm sorry but I can't open any ports for you. 

BR J0hann 

[dasiyes]

@J0hann, that is clear 🙂 And thank you for the hints. I just need a phone number on which I can speak with the technical teams - that's all.

[J0hann]

Hello @dasiyes,

you can reach our service via these Contact channels.

BR Johann