Unknown Charge

[albert_agelviz]

Dear Vodafone Community,

I was wondering if someone could help me out, I have been charged for the amount of 16.43 Euros from a Rechnung I do not know, I currently have 2 pre-paid call-ya and one DSL contract, none of these are related to the 16.43 Euros I am being charged, is there any way to know from where this amount is being charged from?.

I have the Rechnung Nr, the Customer reference and the OTHR Sonst. Transaction Nr, in case any of these are needed.

Kind regards

Albert

[Su]

Hi albert_agelviz,

we´ll have a look at!

So please DM me including your personal data and the info from the charge.

Thanks!

Best regards

Su

[albert_agelviz]

Hi @Su 

I have sent you a private message, please have a look when you have time 🙂

Kind regards

Albert