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Old contract is still charged when new contract is purchased
OLD_Contract
Daten-Fan
Daten-Fan

Hello Vodafone Team,

Please cancel below
Cable contract
Customer No. XXX

Because I relocated to another location "Ingolstadt"

There in Ingolstadt vodafone don't have Cable connection, therfore new vodafone Landline contract has been taken.
Landline contract
Customer No. XXX

I am trying to convey this from 2 months and simple paying money to Cable contract.

I am really unhappy with your service.
Also I cannot connect to vodafone customer service because no one fit to speak in English.

  • If vodafone don't want to have non german customer please let me know and cancel all my contracts with vodafone.

 

Also got mail saying old cable contract will terminate by 7 of September but early termination is possible if I stay with vodafone.

 

I am already staying in vodafone please see my new contract.. why still charging for old contract????

 

Persönliche Daten und Anhang aus Datenschutzgründen gelöscht 

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