1

Frage

2

Antwort

3

Lösung

My previous provider hasn't received the cancellation yet
GabiRodrigues
Rookie
Rookie

Hello! I have started my contract with Vodafone in March and my previous provider hasn't yet confirmed the cancellation. I believe one of the reasons could be because the number I informed as my Festnetznummer is not correct, but I can't see to find it. No I don't see a way to update this - perhaps I would inform my Kundennummer instead. 

I try support in the phone, but only support in German is available, can you help?

 

Thank you!

1 Antwort 1
Anett
Moderator:in
Moderator:in

Hello GabiRodrigues,

welcome to the community. 🙂 Please tell me which state you are from.

Best Regards

Anett

Bewertet hilfreiche Beiträge mit Likes!