Frage
Antwort
Lösung
am 08.09.2023 17:05
Hello!
I currently have an internet contract until Dec 2024, but I'm moving into my partner's apartment and there is already an internet connection there.
Is it possible to terminate the contract earlier without having to pay fees?
In my profile in only specifies the latest cancellation date.
Thanks!
am 08.09.2023 17:50
The contract moves with you to the new location if it is available there, too - if the exactly same contract is not possible there, VF will terminate the contract. If it is available and your partner there already has a contract with Vodafone (and only then, a contract with a different provider doesn‘t count) VF might allow to terminate the cheaper of the contracts early. For that you need to contact support, for support in English use the Twitter/X or Facebook contacts listed here:
https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292