Internet contract earlier termination
natfb
Daten-Fan
Daten-Fan

Hello!

 

I currently have an internet contract until Dec 2024, but I'm moving into my partner's apartment and there is already an internet connection there. 

 

Is it possible to terminate the contract earlier without having to pay fees?

 

In my profile in only specifies the latest cancellation date.

 

Thanks!

1 Antwort 1
Peter_Co
Giga-Genie
Giga-Genie

The contract moves with you to the new location if it is available there, too - if the exactly same contract is not possible there, VF will terminate the contract. If it is available and your partner there already has a contract with Vodafone (and only then, a contract with a different provider doesn‘t count) VF might allow to terminate the cheaper of the contracts early. For that you need to contact support, for support in English use the Twitter/X or Facebook contacts listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/td-p/1912292