Contract termination earlier

[David_88]

Hello, 

I want to terminate my current contract (Red Internet & Phone 250 Cable).

Basically, this contract will be terminated on 21.12.2022.

However, I have to leave Germany on 30.11.2022.

Could I terminate this contract at the end of November?

Best regards

David

[Anett]

Hello David_88,

welcome to the community. Nice to have you here. 🙂

Please be so kind and report your move abroad via our contact form. Please indicate your moving date and your new address, even if it is not in Germany.

Our colleagues will then process your message and you will receive a confirmation of cancellation. You can also do the whole thing now.

Best Regards

Anett

[David_88]

Hello Anett,

Thank you for your answer.

Could you let me know how I find the contact form in your link? 

Best regards,

David

[Anett]

Hello David_88,

I will send you the form  for the move directly. There you can then gladly specify everything. 🙂

Best Regards

Anett

[David_88]

Hello Anett,

I already submitted the termination form at that time.

But there is no answer from Vodafone.

Now I resubmitted the termination letter by the form. My last day in Germany will be the 30th of November, so there is not much time.

Could you check this issue?

My customer number is ***.

Best regards,

David

Best regards,

David

Edit: Customer number removed.

[Torsten]

Please note that since August 15th, 2022 direct support is no longer possible. It is best to read this article. If I were you, I would try Facebook or Twitter. There you’ll get support even in english.