Cancelled contract but still being charged

[mstanphi]

Hello,

I cancelled my contract and even got an email saying, Ihre Vertragskündigung zum 21.11.2022, but I am still being charged through the end of November. This is my second time trying to cancel my contract with Vodafone. I moved back to USA in September and would like some help. Thank you.

Michael

[Torsten]

The full month is calculated if the end of the contract is after the calculation date. You will then receive a final invoice next month, in which everything will be offset and overpaid amounts will be refunded by bank transfer if the bank details are stored in the customer account.