Changing back to Vodafone Station

[Sta1]

Hi,

I'm a Vodafone kabel customer in Hesse. At the moment I'm using my own FritzBox kabel router, but I want to change to a Mikrotik device. For that I'd need to get the Vodafone Station again, and set it to Bridge mode.

My questions are:

1) How can I order the device again? When I changed to my own router I have sent it back.

2) Is it possible to to set the Vodafone station to bridge mode by myself, or I'd need customer service to do that for me?

Thanks

[natas666]

u will have 2 call the customer service to order a vodafone station again.

and tell them 2 set the iP-adress-solution NOT DS Lite

after installation u have 2 activate the bridge / modem mode on your own

[Sta1]

Ah, ok, thanks. I think when I changed to my own router I could send them message through some online form, but I couldn't find it now, maybe it was still in the old Unity system.

do you know if they have some english speaking operators? Last time I had some issues with the cable, and tried to call the customer service I couldn't do much, unfortunatley my german is yet very basic, and it's even harder over the phone

[Torsten · Accepted solution]

Send an Email to the address you find on your bill. However, the return exchange to the Vodafone station will cost you €9.99 for shipping.
The hotline is only in German, since the contract and support language is German here.

[Sta1]

Super, thanks a lo Thorsten

[Torsten]

Thanks for your feedback. Since you've marked the solution I'll close here now. If you have any questions or concerns, simply open a new post in the appropriate board.