Change tarrif after 1 year / Cable

[SpinalT]

I have had Red Internet  & Phone 1000 Cable for over a year, and would like to change to a lower tarrif. There is no self-service option.  The speed i get typically is maximum 250mb (with lan cable), so paying  €69.99 for 1000 is not so nice.

Can i change this via a forum representative?

Thanks

[SpinalT]

Hi Nancy, 

I dont see the Red Internet & Phone 200 Cable for 39.99 euros/month, on the website. 

I see only Red Internet & Phone 250 Cable for 39.99 /month (ignoring the discounted start period)

• (Bis zu 250 Mbit/s im Download und 25 Mbit/s im Upload)

If Red Internet 200 is my only option, I will take it if the 250 is not available.

Thanks for your help and patience. 

Paul

[Nancy]

Hello SpinalT,

I have finished everything for you and booked the Red Internet & Phone 200 Cable rate. You will also receive confirmation of this.

Best regards
Nancy