Cancelling my cabel contract for leaving an apartment

[idhamari]

Dear Madam/Sir,

I moved to Berlin last November and obtained a new cable internet service as the flat does not have one.  I found out that the rent contract is a scam and now I have to move out of this flat this week. I have been searching for a new flat since a month without luck so I still do not have a new address. I am planning to stay in a hotel and keep searching for a flat (getting a flat in Berlin is very difficult). I would like to cancel my contract for the above reason. Please notice that I have another internet cable contract in my old flat in another city so I hope this justifies the situation as well.     

Best regards!

Ibraheem

[Anett]

Hello idhamari,

I'm sorry about your situation with the apartment, you really don't want to experience that.

I would be happy to see what we can do. Please be so kind and send me a PN  with your data (name, customer number, address and date of birth). Please also the data to your other contract, in another city.

Get back to me here in the post, as soon as the PN is out.

Best Regards

Anett