Assistance in English for contract offers

[Minaamhaq]

Dear Vodafone team,

I would like support please to discuss the letter sent to me as I have cancelled my contract.

I would be happy to discuss any new offers for renewal, but unfortunatley my German language is not good enough for a conversation with your customer service call centre - they keep hanging up when I ask for someone to speak in English.

thank you for the assistance.

[Lars]

Hi Minaamhaq,

unfortunately, we cannot make any offers here to withdraw the termination. Do you perhaps have an friend who can take over the phone call for you in your presence?

Best regards

Lars

[Minaamhaq]

Thank you Lars, I will ask a friend. 

[Nancy]

Hello Minaamhaq,

that would be great.

Best regards

Nancy