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Having a issue with my Giga contract
Seroney
Daten-Fan
Daten-Fan

Last year in May after the advice of a vodafone sales rep. She suggested that I try the TV package.

 

I went ahead and in what I believed to be a trial run so that I could gauge the experience. I was to receive a gigaTV receiver.

 

To date I haven't received the GigaTV receiver. I try calling everyone only wants to speak german so we can't understand each other. 

 

I tried to cancel the contract and am now being told have to wait till the two year lapse runs. Every month I receive a bill of 34.99 for services not rendered.

Any ideas on how to go about this or should I just get lawyers into it?

 

Frustrated Client.

 

 

 

 

 

 

 

 

1 Antwort 1
Thomas
Moderator:in
Moderator:in

Hi Seroney,

 

I'm really sorry about what happened. Please use our contact channels via Facebook or Twitter. We can help you there.

 

Regards

Thomas

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