Hi there, I've had my GigaTV for c. 3 months now. It's never worked, though. I've emailed Vodafone several times -- no reply. I've spoken to the hotline service and all I get is robotic replies as if they were reciting a pre-made script (guess this is what they do). I've asked for a technician to come over and inspect the issue on the premises but the only reply I get is: no, can't do... I'm seriously on the verge of cancelling the contract.
Any advice much appreciated.
FYI: as my German is a bit rusty, I'm happy to enunciate the issue once again to an English speaking customer (on the hotline, just a second ago, I was informed that no English speaking service is available -- joke, right?).
