Ich kann Dir gerne einen neuen Router schicken. Sende mir dazu Deine Kundendaten (Name, Anschrift, Kundennummer, Geburtstag, aktuelle Rufnummer) in einer privaten Nachricht und gib dann hier Bescheid, dass Du die Daten übermittelt hast.
Hello, my Vodafone Kabel Router stopped working, all lights off, checked everything and device is definitely not working. What's the fastest way to get a replacement device. It's really urgent sine i work from home. Can I get one from a Vodafone Shop? Can I use a Kabel Router that my friend has? Thanks a lot.
What's the fastest way to get a replacement device.
Calling the hotline and asking for a replacement device. Obviously this will take some days until the package with the new router has arrived, but that's nothing you can change.
@RobertP, You are a real genius. I swapped the power supply adapter and my old modem is back online.
Your suggestion has saved me a lot of trouble.
Since the pandemic working from home has become so critical, ISP should think about this and try to reduce such downtimes for customers if they really care about them. How hard is it to have routers that you can collect from Vodafone shops? How hard is it to provide higher quality power supply adapters? But thank God atleast they have good community support.
