Frage
Antwort
Lösung
am 03.12.2024 15:41
Good afternoon
I just contacted vodafone support for a doubt regarding the taking over of my contract. My flatmate took over my contract and they said since yesterday she is the new owner. However, they said they send the willkommen letter by post so she can create the my vodafone profile and manage all the invoices and contract data..
I thought this welcome letter was sent by email by they told me it was send by letter (taking up to 4 days to arrive ). Is there a way to send it by email so she can already create her account? I can send her email in private as soon as someone from vodafone contacts me 🙂
Thanks a lot
Marc
am 04.12.2024 15:40
Hello MarcMN,
Our customer support team will be happy to help you.
Please contact us via our WhatsApp chat on 0172 1217212.
Best regards
am 07.12.2024 21:31
Hello Maria K
Thanks a lot for your help
Kind regards
Marc