www.vodafone.de/nachweis is not working
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MarcMN
Smart-Analyzer
Smart-Analyzer

Good Morning,

I am trying to upload a document (contract transfer) to this address  www.vodafone.de/proof . and it doesn't work. It redirects me to another section but there is no chance to upload it.
I can send it by letter but I was wondering if I can upload it online instead.
Thanks

4 ANTWORTEN 4
DennyW
Moderator:in
Moderator:in

Hello @MarcMN 
 

I went through several paths using the link. In all the paths I tried, I got the option for a document upload. Which path did you try?


Best regards,
Denny

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MarcMN
Smart-Analyzer
Smart-Analyzer

Hello @DennyW 
When I click on the link, it asks me what contract is this about I select DSL and it redirects to a contact form which I fill in but then it doesn't give me the option to upload any document

Hi @MarcMN,

But that's really strange. 🙈

 

Have you completely deleted the cookies and the cache memory of your browser?

Kind regards
R4mona
 

 

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MarcMN
Smart-Analyzer
Smart-Analyzer

Good afternoon
I did and still I can't
Basically after clicking on the link  (www.vodafone.de/nachweis) I am redirected to here (attaching screenshot). I click DSL and it redirect me to a form I need to fill in but after it it just says that there is the a document to take over a contract and that you can send it online but I don't have the option to upload anything

Screenshot 2024-11-21 at 15.36.07.png

Screenshot 2024-11-21 at 15.33.39.png