Frage
Antwort
Lösung
am 20.11.2024 11:51
Good Morning,
I am trying to upload a document (contract transfer) to this address www.vodafone.de/proof . and it doesn't work. It redirects me to another section but there is no chance to upload it.
I can send it by letter but I was wondering if I can upload it online instead.
Thanks
am 21.11.2024 12:39
Hello @MarcMN
I went through several paths using the link. In all the paths I tried, I got the option for a document upload. Which path did you try?
Best regards,
Denny
am 21.11.2024 12:48
Hello @DennyW
When I click on the link, it asks me what contract is this about I select DSL and it redirects to a contact form which I fill in but then it doesn't give me the option to upload any document
am 21.11.2024 15:19
Hi @MarcMN,
But that's really strange. 🙈
Have you completely deleted the cookies and the cache memory of your browser?
Kind regards
R4mona
am 21.11.2024 15:36
Good afternoon
I did and still I can't
Basically after clicking on the link (www.vodafone.de/nachweis) I am redirected to here (attaching screenshot). I click DSL and it redirect me to a form I need to fill in but after it it just says that there is the a document to take over a contract and that you can send it online but I don't have the option to upload anything