Received no Activation letter

[AkashAntony]

Hi all,

I am trying to add my Vodafone DSL contract to my account. However, I have not received any activation code with the router.  I have tried requesting a new activation code through the portal, but have not received anything in my mailbox or e-mail.  Can someone please help me get my activation code so I can add the cable contract to my account to check my bills?

Thank you!

Regards,

Akash Antony

Edit: @AkashAntony moved from Cable- to DSL-Board.

[AkashAntony]

Hi Torsten,

I have not set any password while signing the contract. I never expected this bad situation from an international company like Vodafone. I have approached the Vodafone store and they are also not able to solve this issue.  

I hope some moderator here would be able to help me.

Kind regards,

Akash Antony

[Torsten]

Then instead of the customer password, please send the name, full address and date of birth to @Jens-K .

[AkashAntony]

Hi Torsten,

I have sent the full details to Jens yesterday as a private message, but there was no reply from him.

Regards,

Akash Antony

[Torsten]

We have the weekend. In addition, the mods are not here in the forum 24/7, you have to be a little patient. When you have sent the data, you will also receive a response.

[AkashAntony]

Okay. no problem. will wait. Thanks a lot for the help.

Regards,

Akash Antony