Internet Connection (Internet Light)

[DavoudRamezani]

Hi,
I can not speak German, I need help.
I ordered cable internet and I have received the Vodafone station router wifi, also I have my activation code.
The issue is my internet LED does not light continuously and I don't have internet access.
I tried a lot to get help from the chatbot, but it was not helpful for me.
Please someone help me.

[MariaK]

Hello DavvoudRamezani,

We no longer offer customer support here via the Community. Our TOBi will write to you in German, but you can still continue writing in English. He will then forward you to a member of staff.

Kind regards