am 13.01.2020 09:08
dear vodafone,
my internet connection is lost, since saturday 11.01.2020 .. Only power LED of the routher is turning on. Other LEDs of the the Internet, telephone, WPS or WIFI at router are off. No internet as well as telephone connection.
Hoping that you will resolve the issue.. Kind regards
Gelöst! Gehe zu Lösung.
am 16.01.2020 09:47
Hey,
i created the appointment, my colleagues will contact you 🙂
Regards
Tobias
am 13.01.2020 15:12
Hello qurb,
I'd like to check the line. Please send me a PN with your customer data (name, address, customer number and date of birth).
Then announce yourself again in the thread, if you have sent me the data.
Best regards
Moni
am 13.01.2020 16:06
@Moni_GKHi.. PN is sent. Hoping to listen better from your side.. Regards
am 14.01.2020 17:14
Hi qurb,
Can you send me a mobile number by PN, please?
I will prepare an order for the technician and they will make an appointment with you.
Best regards Martin
am 15.01.2020 08:36
Hi.. PN is sent. Kind regards and hoping to get a solution asap.
am 16.01.2020 09:47
Hey,
i created the appointment, my colleagues will contact you 🙂
Regards
Tobias