Slow VPN

[mhaiba]

I have cable home internet 1000 Mbps. It works just fine and get download rates at up to 100 MBps sometimes

The problem is when I use VPN (company network), the connection is slow and I can only download or transfer at ~ 300K Bps, given that my company's VPN is way faster.

Thanks.

[Manu]

Hi mhaiba,

what connection speed does your company provide?

Best Regards, Manu

[mhaiba]

Multiple 1Gbps VPN connections.

[mhaiba]

Hey @Manu,

I was promised IPv4 (to fix the VPN problem) from the customer service a week ago, but it isn't activated until now. Can you help with that?

[Manu]

Hi mhaiba,

I can have a look, if the colleagues activated IPv4.

Would you please send me your name, date of birth, address and customer number via PM?

Please sign in here again, when the message is sent.

Best Regards, Manu

[ivasyliev]

Hello, I have same problem.
I have a cable connection and it works fine, pretty goon internet about 200MBit download speed. When I'm trying connect to company VPN everything what goes threw VPN has very slow speed a ping about 1500 - 3500 ms. Company VPN definetly not  a problem, it has multiple 1GB connections and work fine for more then 100 people. Even work good for me if I'm trying to connect via LTE connection from my phone. 

[Moni_GK]

Hello ivasyliev,

the error only comes in the VPN? Have you had your company check if everything is ok there?

Best regards

Moni

[ivasyliev]

Yes, they tried and checked many things and really everything works for a large number of people. Everything looks good on their part. They tell me to contact you because the problem is in the connection between my computer and VPN.

Thanks,

Ivan

[pRo-Marco]

Hi Ivan,

please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[ivasyliev]

Hello Marco,
I just sent you a private message.

Regards,

Ivan