No internet connection
EsbenCN
Daten-Fan
Daten-Fan

Hi.

 

I have earlier today been in a Vodafone store in Lübeck to try to resolve a problem with my new internet connection.

After having received the router, I plugged it in but there is just a blinking red light in the "Internet" status.

 

I reported this in the store and a ticket was created to either try to resolve this by Vodafone technicians and if this was not possible let me know via SMS when a technician would come to my apartment and fix the problem.

 

The ticket is however now closed and the status is resolved, but I still have no internet connection, and I have gotten no information about a technician coming to fix it. 

Can someone help me get further in this case? Would really like some internet soon 🙂

 

Thank you for your help!

1 Antwort 1
Steffi
Ex-Moderator:in
Ex-Moderator:in

Hallo EsbenCN,

 

I'd like to see why your connection is not working yet.

 

Please send me your data (name, address and customer number) via private message and leave a short information here.

 

regards

Steffi

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