New technician appointment

[cwmercer]

Hallo,

Sorry about the English 😅. So yesterday I was to have a technician arrive in between 12-17pm. Unfortunately though, I received a message saying that they could not come yesterday and to reschedule using either internet or phone. I clicked the link provided but found no place to select a date for the new appointment. Is this something that you guys can help me with? Any day starting February 19th is okay. Thank you!

Charles Mercer

[Jens-K]

Hi cwmercer,

welcome to the Vodafone Community!

I'm sorry that the connection has not been activated yet.

You can send me a private message. Click on my avatar -> Diesem Benutzer eine private Nachricht senden.

I need your name, your order number (ARC...)  and your customer password.

I will order the technician for the earliest date possible from February 19th.

Regards,

Jens

[cwmercer]

Okay, kein problem! Dankeschön