Frage
Antwort
Lösung
am 09.12.2019 15:12
Since 3.12.2019 none of ipv4 services or websites is not loading at all. ipv6 services ( all google services, Netflix) are working normally.
I reported problem by phone on 05.12.2019. Support said that Technician Specialist would call me in 2 days in the one-hour time frame on Saturday. Noone ever called
I still have no internet and open ticket about this fault.
I cannot be connected to a technician by phone because of autoresponse robot hungs up since I have an open ticket already. But the robot does not understand that this ticket action due date is in the past.
So as result: I have no access to ipv4 internet that is still most of the Web and no help from vodafone.
Gelöst! Gehe zu Lösung.
am 11.12.2019 10:17
am 09.12.2019 15:48
Details:
am 11.12.2019 07:51
Hello, Sergio3,
I'd like to check out your connection. Please send me your customer number, address and date of birth by private message.
If the IPv4 network is not reachable, the PSN should not be connected to the PS4. Is this the case? Please set a ping to a v4 and v6 address.
Best regards Fred
am 11.12.2019 10:17