DSL Internet disconnection frequently

[Dixit]

Hi,

I have a Vodafone DSL Internet which is getting disconnected every few minutes from past 45 days. Called the helpline and the request. However, I could see the issue still persists and called again to and call what reopened. (Call no TA0000011413904).

I stay in Viernheim, 68519 and I got easybox 504 earlier from VOdafone in July 2016.

Below is the WAN disonnetted data from the easybox

Is there any way to get this problem resolved and get to uninturrepted internet?

Appreciate your support.

Thanks & Regards

Gajjanana Dixit 

Date

Time

Category

Severity

Log details

25.03.2017

9:22:51

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

9:26:58

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.5.142.254

25.03.2017

9:29:27

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

9:31:41

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.218.15.183

25.03.2017

9:36:39

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

9:38:52

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.218.15.83

25.03.2017

9:43:57

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

9:48:22

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.8.17.23

25.03.2017

10:42:42

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

10:46:45

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 84.56.94.195

25.03.2017

10:48:02

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

10:50:25

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 94.217.217.76

25.03.2017

11:00:05

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

11:02:14

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.24.23

25.03.2017

11:12:09

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

11:15:47

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.73.121.56

25.03.2017

11:33:35

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

11:35:49

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.16.132

25.03.2017

11:54:20

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

11:58:24

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.10.124.124

25.03.2017

12:20:59

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

12:23:09

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 92.211.108.166

25.03.2017

12:51:14

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

12:55:13

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.25.104

25.03.2017

12:58:42

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

13:02:13

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.239.244

25.03.2017

13:03:50

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

13:06:01

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.5.136.104

25.03.2017

13:16:44

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

13:20:51

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.233.167

25.03.2017

13:51:08

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

13:55:32

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 92.211.193.5

25.03.2017

13:57:51

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

14:01:58

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 88.65.25.19

25.03.2017

14:50:01

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

14:54:12

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 178.10.74.63

25.03.2017

15:25:14

WAN

information

WAN disconnected, WAN type: WAN PTM over DSL, service type: data

25.03.2017

15:28:56

WAN

information

WAN connected, WAN type: WAN PTM over DSL, service type: data, IP: 188.99.232.100

[Jens-K]

Hi Dixit,

regarding to your description it will be necessary that a Telekom technician checks the line.

In this case our community can not give you much advice.

Please wait for my colleagues to ask you for an appointment with the technicians. Thanks.

Regards,

Jens (Moderator)