am 08.01.2017 23:23
Hello,
I am going to change my apartment and I would like to move my DSL connection to the new apartment. Unfortunately I didnt find any information about that on the vodafone help pages. I called the customer service but somehow getting any help there is very very difficult for a non German speaker. I would like to know what is the process to move my DSL connection to the new address.
Regards,
K***ij
am 10.01.2017 16:23
Hi turu,
welcome to the Vodafone Community!
You can order to move your DSL connection in your MeinVodafone Account.
Also you can send me a private message (click on my avatar -> "Diesem Benutzer eine private Nachricht senden")
I need your name , your customer number, your customer password and your new address. Please also send me a mobile phone number so I can call you back.
Regards,
Jens (Moderator)