Router returned to sender by DHL

[AkhilKrishna]

Hello,

I have ordered internet connection to my new apartment. Since I haven't moved to the new apartment, I changed the delivery address to my friend's address. Now when I look at the DHL tracking, it shows that the router was sent back to Vodafone itself. So may I know what I need to do next?

Regards,

Akhil Krishna 

[J0hann]

Hello @AkhilKrishna,

please contact our customer service via these contact channels.

My friends will send a new package and have a look at the address.

BR J0hann