Frage
Antwort
Lösung
06.08.2018 15:09 - bearbeitet 06.08.2018 15:13
Hi, I moved to a new apartment and I was without internet. So in order to get internet I requested the servive GigaCube. I used the service for 30 days and I would be able to cancel it during this time, but the 30th day was Sunday and I couldn't cancel it. Today I went to the store I requested the service and they said that it is too late.
I want to cancel the service asap.
am 06.08.2018 19:15
If you haven't cancelled within the required timeframe, it's too late (as it's your duty to send the cancellation within the required time). Next possible date is in 1 year and 11 months - as you signed for a 2-year-contract.
And by the way: You could have cancelled even on sunday using the contact form on the Website...