want to downgrade my tarrif
Pooja
Netzwerkforscher
Netzwerkforscher

I want to Downgrage my Kable Internet from 1000Mbps to 50Mbps

can someone help for this?

My couster number : ***

 

Thank you

 

Edit: Customer number removed for data protection reasons. VF_Grit

1 Akzeptierte Lösung

Akzeptierte Lösungen
Anett
Ex-Moderator:in
Ex-Moderator:in

Hello Pooja,

 

thanks for your PN and your data. 🙂

 

A change to Internet & Phone 50 is possible on 24.03.2021. If you like, I will make everything ready.

 

Regards

Anett

Bewertet hilfreiche Beiträge mit Likes und Sternen!

Lösung in ursprünglichem Beitrag anzeigen

7 Antworten 7
Anett
Ex-Moderator:in
Ex-Moderator:in

Hello Pooja,

 

welcome to the community. 🙂

 

I will gladly help you with the downgrade. In order for me to do so, I need your data (name, customer number, address and date of birth) via PN.

 

As soon as this is out, please contact me again here in the post.

 

Regards

Anett

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Pooja
Netzwerkforscher
Netzwerkforscher

Hello Team.

 

i sent the details in private message,

Kindly check and downgrade my internet tarrif

Anett
Ex-Moderator:in
Ex-Moderator:in

Hello Pooja,

 

thanks for your PN and your data. 🙂

 

A change to Internet & Phone 50 is possible on 24.03.2021. If you like, I will make everything ready.

 

Regards

Anett

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Pooja
Netzwerkforscher
Netzwerkforscher

Hello Anett,

 

Thank you for your information.

I'm confirming  you : please downgrade to 50Mbps.  (from 24.03.2021)

 

Thanks for your support

 

Regards,

Pooja

Anett
Ex-Moderator:in
Ex-Moderator:in

Hello Pooja,

 

I finished the change. You will receive a written confirmation in March.

 

Regards

Anett

Bewertet hilfreiche Beiträge mit Likes und Sternen!
Pooja
Netzwerkforscher
Netzwerkforscher

Thank you So much...

this portal helps lot.

Nancy
Ex-Moderator:in
Ex-Moderator:in

Hello Pooja,

 

we are happy to read.

 

Since everything could be cleared with you, I will put a lock on your thread.

 

Best regards

Nancy

Bewertet hilfreiche Beiträge mit Likes und Sternen!