Sorry to tell, but this is a moderated customers-help-customers-forum and NOT an official way to reach Vodafone!
Please also note that the sole contractual language is German, so you need to write your Cancellation ("Kündigung") in German -AND- you need to send it to Vodafone using any of the official contact ways, e.g. using a letter -or- using the contact form within the customer self service portal.
Cancellations written inside the Forum MAY be processed by the staff, but they MUST NOT be processed. And cancellations written here are NOT in any form legally binding for Vodafone - so Vodafone does not have to accept them.
