Hello,
I have a Vodafone WLAN connection from April 2018 under address xxx 93051 Regensburg, Germany. After which I changed my residence to xxx 93047 Regensburg, Germany on 1st September 2018. I have requested the transfer of my WLAN connection from Vodafone store (xxx 93047 Regensburg), the executive there I have a TV or not. In lack of knowledge, I agree with him for the connection as I required WLAN connection. I do not have a TV or phone connection at my address. Recently I got a bill for Giga TV, TV connection and HD Premium connection. After getting the bill, I went to another Vodafone store where the executive told me I do not need a TV connection at my address to use WLAN. TV connection and all other TV related services for me, I just need the WLAN service I had in my old contract.
Thank you for your understanding and cooperation.
Kind regards,
Krishna P.
User Number: xxx
Old User Number: xxx
Edit: Personal data deleted. Thread moved from DSL to Kabel.
