Ownership transfer of cable internet, if not possible then termination of the contract

[ambajule]

Hello,

Since I am relocating to another flat I would like to transfer the cable internet contract ownership to the person taking over my apartment. From various threads, i understand that this might not be possible. 

The apartment  I am moving to already has an active Vodafone connection, so I won't be able to use my connection there. I think the best solution for me would be to terminate my contract immediately according to the Telecommunications act. Please DM me so that I can let you know my details and the address of the apartment I would be moving in so that you can verify the existing Vodafone connection there.

I would like to clarify if I could continue using the internet until I am staying at my current apartment even if I terminated the contract as I would be paying for the internet for the next 3 months. Once I move I can return the router.

I look forward to hearing from you.

Regards.

[ambajule]

Hello Nancy,

Thank you for your reply. 

I think I gave you a lot of info. I have sent you a new concise message that should clear things out. Please let me know if you need any other info.

Regards.

[Nancy]

Hello ambajule,

thanks for your message. Now you just have to tell me when you are moving.

Best regards

Nancy

[ambajule]

Hello Nancy, 

Thank you very much for your reply.

I have clearly mentioned in my direct message that I moved out of the apartment at the end of December 2020. I moved to the new apartment on the 1st of January 2021. I hope at least now it is clear when I moved.

Regards.

[Nancy · Accepted solution]

Hello ambajule,

I have taken care of it and cancelled your contract. You will get a confirmation about it.

Do you have any questions?

Best regards

Nancy

[ambajule]

Hello Nancy,

Thank you very much for your response. 

So the only left now is to return the Router, correct? Or is there anything else? Could you also please let me know the return address for the router to send to.

Best regards.

[Nancy]

Hello ambajule,

You will receive the cancellation confirmation by mail. You can then send your router back to the following address:

Vodafone Kabel Deutschland GmbH

c/o DHL Paket

Am Tower 222

90475 Nürnberg

May I close your thread if you have no more questions? Otherwise just ask.

Best regards

Nancy

[ambajule]

Hello Nancy,

Thank you very much for all your help. I have all the information I need.

Regards.