No internet - Router problem
Geochemist84
Smart-Analyzer
Smart-Analyzer

Hello,

 

I have a problem with my router. I had a stable internet connection before today's morning, when the connection disappeared and the @ sign on my router started to blink very rapidly. I already had this problem before a few times, and I got it fixed by switching off the router and back on. Now I restarted it several times, no changes. I think it is probably broken.

 

Can I get a new router for my connection? When I talked to a Vodafone technician last time, he told me that my router model is quite outdated. I was not bothered by this untill it stopped working completely. Wifi and other signs are good, green and permanent. Only the internet sign is blinking fast and it is green as well. I think this is the router's fault.

 

Best regards

1 Akzeptierte Lösung

Akzeptierte Lösungen

Hello,

 

Thank you for your reply. It was probably exactly the problem you described (something wrong on the line). The router magically started to work on the next day.

 

Since it is working, again, I think we can close this case.

 

Thanks and

Best regards.

Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Moni_GK
Moderator:in
Moderator:in

Hello Geochemist84,

 

here are some line values not ok.

 

A technician should take a look at this on site. Would that be okay and will the colleague come with you to the house system?

Under which phone number can the colleague make an appointment with you?

Due to the current developments we have to take certain precautions. Therefore, we need to know if there are any symptoms in your household that could be related to Covid-19. Of course we don't want to offend you, but on the other hand we don't want to endanger more people unnecessarily.

 

Greetings Moni

Bewertet hilfreiche Beiträge mit Likes!

Hello,

 

Thank you for your reply. It was probably exactly the problem you described (something wrong on the line). The router magically started to work on the next day.

 

Since it is working, again, I think we can close this case.

 

Thanks and

Best regards.

Martin59
Moderator:in
Moderator:in

Hello Geochemist84,

 

thank you very much for your feedback. If your problem is solved, then mark a solution here and we will close the article with it.

 

If you have further questions or concerns, please feel free to create a new post.

 

Best regards, Martin

Bewertet hilfreiche Beiträge mit Likes!

Hello Martin,

 

Thank you for your reply. I selected "Kennzeichen" for you reply, hope this is what was needed to close this case.

 

Best regards