Frage
Antwort
Lösung
am 09.03.2020 03:38
Hello,
The questions has been raised many times but I fail to see the full steps to follow with the exact addresses of to whom to write, what to send and to whom send the things when you are definitely moving out of Germany and cancelling your DSL contract. This information should be by the way transparent and available in MeinVodafone. If it is, it well hidden.
So what should I do exactly and accurately.
am 10.03.2020 14:16
Isn't there anybody from the support who could provide the detailed instructions or indicate where to find them?
10.03.2020 15:30 - bearbeitet 11.03.2020 09:17
Hi Volaristo,
in order to cancel your contract, just send us an e-mail using our contact form: CLICK
We need to know the exact date when you are leaving Germany.
If further information is needed, my colleagues will ask you for it.
Regards,
Jens
am 11.03.2020 03:40
Thank you very much, I filled the formular.