Frage
Antwort
Lösung
am 11.10.2018 13:29 - zuletzt bearbeitet am 11.10.2018 13:38 von WolfgangF
Dear Sir/Madam,
I am living in the apartment at Wöhrder Wollengasse XX, 90489 Nürnberg and last month, I got an internet connection with Vodafone.
However, until now, I have not received a contract from you yet. I have received a package containing a device for TV-connection and documents for that but as I do not have a TV yet, so I return the package to you afterwards. Could you please check and send or forward me the internet contract?
Best regards,
Duc Nguyen
Edit: Personal data (house number) removed.
am 16.10.2018 14:39
Hi DucNguyen,
welcome to our Community.
Have you received your contract documents in the meantime? If not, please send me a private message with the following information:
your name
your address
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 12.11.2018 14:03
Hi Stephan,
I have sent you a private message, please check and assist me in my problem.
Many thanks,
Duc
am 13.11.2018 10:22
Hi DucNguyen,
I didn't received a pm. Please try again.
Regards
Stephan
am 13.11.2018 11:27
Hi Stephan,
I can not send private message to you because of the link of this thread that I include. I will try it later.
Regards,
Duc
am 16.11.2018 16:43
Hi DucNguyen,
thanks for the pm. I'll send you a copy of the tariff details. You will get it in the next few days.
Regards
Stephan