Canceling Contract quickly
J_M_
Youngster
Youngster
I need help. I am leaving Germany on the 10th of July and the cancellation I submitted by registered mail in May was “not received “. In the difficulty of moving I have misplaced the receipt for the letter. I am resubmitting the paperwork by registered mail, but need to make certain things are handled quickly.

Do you have any suggestions for speeding up the process? Particularly, I need to return the cable modem and don’t have instructions.

Also, I need to make certain all payments are settled before the bank account is closed.

Any help would be appreciated.

1 Antwort 1
Tina
Moderator:in
Moderator:in

Hello J_M_,

 

welcome to our community. Nice to see you.

 

Send me the following informations in a private message:

 

full name

current and new address

customer number

deregistration from germany

 

Write a short reply here afterwards.

 

Kind regards

Tina

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