Frage
Antwort
Lösung
am 17.11.2019 10:39
Hello, I have a Sagecom Fast 5460
in past time all ok.
Now:
- it reports WiFi off even if is on and mobile phones and computer connected
- it reports nothing connected via WLAN even if there is PC, IPTV box, Satreceiver, Powerlines
- it is not possible configure port forwarding because I cannot read MAC of PC
Can anybody help?
Gelöst! Gehe zu Lösung.
am 24.12.2019 15:28
Hello medicol,
I made a task for the new router, you should get an e mail with the tracking code as soon as the device is sent. It may take some days due to the upcoming holidays. The address for the old device is
Vodafone Kabel Deutschland GmbH
c/o DHL Paket
Am Tower 222
90475 Nürnberg
Kind regards
Claudia
am 24.12.2019 22:50
Thanks Claudia, as soon as I receive the new one I shall send back the old one
Regards
am 28.12.2019 20:48
Received this afternoon CH7466CD
Now under setting for my needs and testing.
At this time with this new modem I can access to all menu and see devices connected
am 29.12.2019 12:00
Compal worked well till this morning, then started the problem:
Betreff: CH7466CE Router: WLAN Symbol blinkt
that seems in one year Vodafone never solved
What do you suggest?
am 30.12.2019 08:10
today I shall send back Sagemcom
am 30.12.2019 11:05
Sagemcom modem sent back right now
For Compal problem I shall continue in the one already opened
@Claudiaund @Vodafobe team: danke und einen gute Rutsch ins neue Jahr
am 30.12.2019 12:59
Hello medicol,
do you notice any disturbance besides the flashing?
Best regards
Moni
am 30.12.2019 19:47
till now I did not detect any disturbance so that I keep it so and infact I sent back the Sagemcom
so fine
am 30.12.2019 20:50
Hello medicol,
Glad to hear it. Then may I close here.
Best regards.
Moni
am 31.12.2019 10:36
yes please, I consider this thread closed and problem solved